How can we help?
Navita is made by AI Answers LLC.
Contact us
Email contact@ai-answers.app and tell us what happened and what you were doing. Please do not include health details you are not comfortable sharing; we can usually help without them. We read every message and reply as soon as we can.
- Call 911 or your local emergency number now. Navita is not an emergency service and cannot call for help.
Common questions
How do I cancel my subscription?
If you subscribed on iPhone: open Settings, tap your name, then Subscriptions, choose Navita, and cancel at least 24 hours before the renewal date. Deleting the app does not cancel it.
If you subscribed on the web: sign in at app.navita.health, then Settings, then Plan & billing.
How do I restore a purchase on a new phone?
Open Navita, go to Upgrade, and tap Restore purchases. Use the same Apple ID you subscribed with.
How do I delete my account and my data?
Open Settings in the app (or on the web) and choose Delete my account. It removes your account, sign-in, episodes, journal, health profile and stored photos, and cannot be undone. It does not cancel a subscription, so cancel that first (see above). If you cannot use the app, email us from the address on your account. Details are in our Privacy Policy.
I forgot my password.
On the sign-in screen choose Forgot password and we will email you a reset link. If you signed in with Apple or Google, use that button again instead.
Is Navita medical advice?
No. Navita organizes what you tell it and suggests questions and next steps. It does not diagnose or treat, it can be wrong, and it is not a substitute for a clinician. See our Terms of Service.
Our policies
AI Answers LLC, 2108 N St, Ste N, Sacramento, CA 95816, USA